The CompTIA A+ training program covers two modules of training; you're seen as an achiever in A+ when you've gained exams for both of them. Courses in A+ computer training teach diagnostic techniques and fault-finding - via hands on and remote access, alongside building computers and repairing them and understanding antistatic conditions. Perhaps you see yourself as someone who is involved with a big team - fixing and supporting networks, you'll need to add CompTIA Network+, or consider an MCSA or MCSE with Microsoft in order to have a better comprehension of the way networks work.

Don't put too much store, like so many people do, on the training course itself. Training is not an end in itself; this is about gaining commercial employment. Stay focused on what it is you want to achieve. It's possible, in some situations, to find immense satisfaction in a year of study only to end up putting 20 long years into a career that does nothing for you, simply because you did it without the correct level of soul-searching when you should've - at the outset.

You must also consider what your attitude is towards earning potential, career development, and whether you intend to be quite ambitious. You should understand what (if any) sacrifices you'll need to make for a particular role, what particular qualifications are required and where you'll pick-up experience from. Chat with a skilled advisor who knows about the sector you're looking at, and who'll explain to you detailed descriptions of what you're going to be doing in that job. Getting all these things right before starting out on a retraining programme will prevent a lot of wasted time and effort.

Review the points below and pay great regard to them if you've been persuaded that the sales ploy of 'guaranteeing' exams sounds like a benefit to the student:

You'll pay for it by some means. One thing's for sure - it isn't free - they've just worked it into the package price. Passing first time is everyone's goal. Progressively working through your exams in order and paying for them just before taking them sees you much better placed to get through first time - you revise thoroughly and are aware of the costs involved.

Find the best exam deal or offer available when you take the exam, and keep hold of your own money. You'll also be able to choose where to do the examinations - so you can find somewhere local. A lot of extra profit is secured by some training companies that take the exam money up-front. For various reasons, many students don't take their exams but the company keeps the money. Amazingly, there are companies around who rely on that fact - as that's where a lot of their profit comes from. It's worth noting, in the majority of cases of 'exam guarantees' - the company decides when you can do your re-takes. You'll have to prove conclusively that you can pass before they'll pay for another exam.

Paying maybe a thousand pounds extra on an 'Exam Guarantee' is foolish - when consistent and systematic learning, coupled with quality exam simulation software is what will get you through.

Proper support should never be taken lightly - ensure you track down something that provides 24x7 direct access, as anything less will frustrate you and could put a damper on the speed you move through things. Always avoid certification programs which can only support students with a call-centre messaging service outside of normal office hours. Colleges will try to talk you round from this line of reasoning. But, no matter how they put it - support is needed when it's needed - not at their convenience.

The very best training providers utilise several support facilities across multiple time-zones. Online access provides the interactive interface to join them all seamlessly, any time of the day or night, help is just seconds away, without any problems or delays. Never ever take second best when it comes to your support. The majority of trainees who fall by the wayside, are in that situation because of a lack of support.

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